Privacy Policy

1. Introduction & Scope

videodownloader.net (“we,” “us,” or “our”) operates the website at https://videodownloader.net (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

This policy applies to all users of videodownloader.net, including visitors, registered users, and premium subscribers. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information when you use our Service:

• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
• IP Address and Browser Information: Your IP address, browser type and version, operating system, and device type are automatically collected when you access our Service.
• Usage Data: Information about how you interact with our Service, including pages visited, download requests, time spent, and referring URLs.
• Submitted URLs: The video or media URLs you submit for downloading are processed temporarily and are not permanently stored.
• Account Information: If you register an account, we collect your name, email address, and account preferences. Payment information is processed by our third-party payment processors and is not stored by us.
• Communication Data: If you contact us via the contact form or email, we collect your name, email address, and the contents of your message.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to provide, improve, and secure our Service. Cookies are small text files stored on your device by your web browser.

Types of cookies we use:

• Essential Cookies: Required for the basic functionality of our Service, such as maintaining your session and language preferences. These cannot be disabled.
• Analytics Cookies: We use Google Analytics and Google Tag Manager to understand how users interact with our Service. These cookies collect aggregated data about page visits, navigation patterns, and feature usage.
• Advertising Cookies: In the future, we may use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to this website or other websites. These cookies enable personalized advertising and are only set with your consent.

Session vs. Persistent Cookies: Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you manually delete them.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Service.

4. Google AdSense & Third-Party Advertising Disclosure

5. How We Use Your Data

We use the collected data for the following purposes:

• To provide, maintain, and improve our Service.
• To analyze usage patterns and optimize user experience.
• To detect, prevent, and address technical issues, fraud, and abuse.
• To respond to your inquiries, support requests, and feedback.
• To serve advertisements (with your consent, where required).
• To comply with legal obligations and enforce our Terms of Use.

6. Data Sharing & Third Parties

We do not sell your personal data. We may share your information with third-party service providers who help us operate and improve our Service, including:

• Google Analytics & Google Tag Manager: For traffic analysis and usage measurement.
• Google AdSense: For serving advertisements (future implementation).
• Cloudflare: For content delivery network (CDN) services and security.
• Hosting Providers: For server infrastructure and data storage.
• Payment Processors: For processing premium subscription payments (we do not store payment card details).

We may also disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

7. User Rights (GDPR / CCPA)

For EU/EEA Users (GDPR)

If you are a resident of the European Economic Area, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal obligations.
• Right to Restrict Processing: Request restriction of how we process your data.
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw your consent at any time where we relied on consent to process your data.
• Right to Object: Object to the processing of your personal data for direct marketing or legitimate interests.

For California Users (CCPA)

If you are a resident of California, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal data we have collected about you.
• Right to Delete: Request deletion of personal data we have collected, subject to certain exceptions.
• Right to Opt-Out: The right to opt out of the sale of your personal data. We do not sell personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the time frame required by applicable law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

• Account data: Retained for the duration of your account and for a reasonable period thereafter to comply with legal obligations.
• Analytics data: Retained in aggregated form for up to 26 months.
• Contact form submissions: Retained for up to 12 months.
• Cookies: Session cookies expire when you close your browser. Persistent cookies expire according to their set duration.

When data is no longer needed, it is securely deleted or anonymized.

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 for GDPR jurisdictions). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately. If we learn that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Contact form: https://www.videodownloader.net/es/contact-us